Recognition Administrator Playbook

Recognition Programs allow employees to give and receive recognition awards for exceptional actions. Recognition Administrators create Recognition Programs with various awards, which allow employees to easily give and receive recognition.

Step 1 - Create a Recognition Program

Step 2 - Purchasing Points in Inspire

Step 3 - Create a Budget and Allocate Points

Step 4 - Publishing a Budget

Step 5 - Communicating Recognition to your Organization

Step 6 - Managing Active Programs/Budgets

Step 1 – Create a Recognition Program

In this step, you will:

Understand the different types of Recognition programs
Create and customize Recognition Programs for your organization
Establish your Organization's Recognition Policy

Types of Programs:

Peer to Peer- Recognition given from one person to another with or without Peer points. Anyone in the company can give this type of award- no approval needed.

Manager- Given by managers to recognize achievements- employees can nominate peers with Manager awards- Manager approval required

Click this link to learn more: Setting up Peer to Peer and Manager Awards

Admin- Significant group or company-wide accomplishments, all employee awards from the Company, or special awards like Employee of the Quarter (Given only by designated Award Admins)

Click this link to learn more: Setting up an Admin Award

Automated Service Awards- Annual and Milestone Awards based on date of hire.

Click this link to learn more: Implementing Automated Service Awards

Best Practice is to establish a company Recognition Policy and share this with your team along with your company practices. Link coming soon.

Step 2 - Purchasing Points in Inspire

In this step, you will:

Understand the points purchase process in Inspire
Submit a points purchase request to the Inspire support team

To begin using points in Inspire Recognition, you will need to purchase points using the "Points Purchase for Master Balance" option or by contacting support@inspiresoftware.com

In the Administration module, navigate to Recognition > Points > Budget, click 'Options' and select Points Purchase for Master Balance. This presents a form to contact Inspire support. Please specify the number of points you would like to purchase, and if this is your first request, be sure to include your organization's desired points to dollars ratio (ie: 10 points = $1 OR 1 point = $1). Note that your organization must use the same point ratio for all programs.

Purchase Points for Master Balance

The Inspire team will create an invoice for your team with options of paying by check (via mail), ACH, or Credit Card. Once payment is received, there is typically a 5-7 business day turn around time for points to be reflected in your Master Balance in Inspire.

Step 3 – Create a Budget and Allocate Points

In this step you will:

Create a Budget and Allocate Points to employees

After the Recognition Administrator has created a recognition program, they must create a budget and allocate points to users before awards with points can be given.

Click this link to learn more: Create a Budget and Allocate Points

Step 4 – Publishing a Budget

In this step you will:

Publish a budget

Once a Recognition Administrator has finished creating a recognition budget and allocated points as desired, the recognition budget is ready to be published.

Click this link to learn more: Publishing a Budget

Step 5 - Communicating Recognition to your Organization

In this step you will:

Communicate the launch of your Recognition program to your organization
Document your company Recognition Policy- (see below for example)

Company Recognition Policy Example

Step 6 - Managing Active Programs/Budgets

In this step you will:

Understand how to manage active programs and budgets

After the launch of your recognition program to your organization, use the resources in this link to help you manage the active programs and budgets.

Recognition - Managing your Inspire Instance