---
title: Approving or Declining an Award Request
description: Inspire allows companies to create the tailored recognition programs that are right for them.
---

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1. [Inspire Online Help Center](https://help.inspiresoftware.com/en?hsLang=en)
2. [Recognition](https://help.inspiresoftware.com/en/recognition?hsLang=en)
3. [Giving](https://help.inspiresoftware.com/en/recognition?hsLang=en#giving)

# Approving or Declining an Award Request

## Inspire allows companies to create the tailored recognition programs that are right for them.

Companies have the option to introduce high-value awards that require the approval of the intended recipient's manager before they may be granted. This article explains how managers are notified when they have an approval request pending, and how to approve or decline the suggested award. 

**NOTE:** Recognition programs and their awards are fully configurable by your [Recognition Administrator](https://help.inspiresoftware.com/managing-your-inspire-instance-administrators?hsLang=en#managing-the-recognition-module).  Awards may or may not have points associated with them or require manager approval. Programs and awards shown here are for illustrative purposes only. 

### View a Pending Approval Request

If an award requiring approval has been sent to one of your direct reports, an alert will appear in **Actions.** You will also receive an email notification informing you of a pending award. 

To view all pending actions, click the red **Actions** icon at the top of your screen. The award request will appear.

![](https://help.inspiresoftware.com/hs-fs/hubfs/image-png-Jul-31-2020-12-32-03-16-AM.png?width=521&name=image-png-Jul-31-2020-12-32-03-16-AM.png)

Pending award approval request are also displayed within the **Recognition** **Module** itself.

![](https://help.inspiresoftware.com/hs-fs/hubfs/image-png-Jul-31-2020-12-34-23-47-AM.png?width=267&name=image-png-Jul-31-2020-12-34-23-47-AM.png)

### Approve an Award Request

To approve an award request, follow the steps below. 

1\. Click on the approval request notification.

2.  On the *View Pending Approval* page, review the award details. The gray banner at the top of the screen displays the number of points (if any) that are to be awarded and indicates where the points will be deducted from (Manager or Giver's budget) if the award is approved. 

3\. To approve the award, click **Approve**.

![00- REPLACEMENT with border for points coming from location](https://help.inspiresoftware.com/hs-fs/hubfs/00-%20REPLACEMENT%20with%20border%20for%20points%20coming%20from%20location.png?width=600&name=00-%20REPLACEMENT%20with%20border%20for%20points%20coming%20from%20location.png)

4\. The *Confirm Recognition* page appears. Click **Confirm Approval** to approve the award.                                    

![](https://help.inspiresoftware.com/hs-fs/hubfs/image-png-Jul-30-2020-06-29-44-62-AM.png?width=429&name=image-png-Jul-30-2020-06-29-44-62-AM.png)

3\. The award will appear on the **Recognition Feed** and **Recognition Wall** after approval.

### Decline an Award Request

If you need to decline the award, request follow the steps below. 

 1. On the *View Pending Approval* page click **Decline** and enter an explanation or comment. This comment will be shared with the person requesting to send the award. 

![](https://help.inspiresoftware.com/hs-fs/hubfs/image-png-Jul-31-2020-12-51-49-65-AM.png?width=407&name=image-png-Jul-31-2020-12-51-49-65-AM.png)

2\. Click **Send** to complete the process.  Note that at no point will the intended recipient of the award be notified of either the request or its denial. 

 

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