FAQ: Administrators
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      2. Administration - Settings & General
      3. FAQ: Administrators

      FAQ: When would I delete a user account versus archiving a user account?

      Depending on the circumstances, here are the best practices to follow:

      • If you are creating a brand new user and make a mistake on the new user account, you may safely delete the user account and create it again.
      • Archive the account if the user is leaving the organization.
      • Delete an account if the user decides to not onboard with the organization.
        • Usually, the account would only be deleted if there is no activity or data on the account.

      NOTE: If the Authentication Type needs to be changed for all existing users (as in the case of a Company changing from Google Auth to O365 Auth), please contact your Inspire Customer Service Manager.