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FAQ: When would I delete a user account versus archiving a user account?

This article will explain how to Delete or Archive a User in Inspire.

Navigate to the Administration Module: Org Management - Users 

To Delete a User- 

Click on the Pencil Icon within Users 

Select Delete or Archive

Depending on the circumstances, here are the best practices to follow:

  • If you are creating a brand new user and make a mistake on the new user account, you may safely delete the user account and create it again.
  • Archive the account if the user is leaving the organization.
  • Delete an account if the user decides to not onboard with the organization.
    • Usually, the account would only be deleted if there is no activity or data on the account.

NOTE: If the Authentication Type needs to be changed for all existing users (as in the case of a Company changing from Google Auth to O365 Auth), please contact support@inspiresoftware.com.