---
title: FAQs | Inspire Online Help Center
description: Links to frequently asked question articles, by category.
---

[Skip to content](https://help.inspiresoftware.com/en/faqs#main-content)

English

Show submenu for translations

![inspire-logo-200px](https://help.inspiresoftware.com/hs-fs/hubfs/Icons,%20Logos,%20Fonts,%20and%20Badges/inspire-logo-200px.png?width=100&height=25&name=inspire-logo-200px.png)

- [Sign in](https://app.inspiresoftware.com/)
- [Go to Inspire Software](https://inspiresoftware.com/)

Open main navigation

Close main navigation

- [Sign in](https://app.inspiresoftware.com/)
- [Go to Inspire Software](https://inspiresoftware.com/)
- English
  
  Show submenu for translations
- [Go to Inspire Software](https://inspiresoftware.com/)

[Go to Inspire Software](https://inspiresoftware.com/)

 Hi. How can we help?

- There are no suggestions because the search field is empty.

1. [Inspire Online Help Center](https://help.inspiresoftware.com/en)
2. [FAQs](https://help.inspiresoftware.com/en/faqs)

# FAQs

 Links to frequently asked question articles, by category.

## General

- [FAQ: How to Add a Task](https://help.inspiresoftware.com/en/faq-adding-tasks)
- [FAQ: Terminology](https://help.inspiresoftware.com/en/faq-terminology)
- [FAQ: How do I attach a screenshot to a Support Ticket?](https://help.inspiresoftware.com/en/faq-how-do-i-attach-a-screenshot-to-a-support-ticket)
- [User Profile Dashboard](https://help.inspiresoftware.com/en/user-profile-dashboard)
- [Enabling Pop-ups](https://help.inspiresoftware.com/en/enabling-pop-ups)
- [How do I contact Support for help in Inspire?](https://help.inspiresoftware.com/en/how-do-i-contact-support)
- [Upload your Profile Photo](https://help.inspiresoftware.com/en/add-your-profile-photo)
- [Update Locale(s) in your User Profile](https://help.inspiresoftware.com/en/users-locales)

See less ▼

## Objectives

- [FAQ: Can I Measure Key Result Progress by Activity Completion?](https://help.inspiresoftware.com/en/faq-can-i-measure-key-result-progress-by-activity-completion)
- [FAQ: Favorite vs. Following Objectives](https://help.inspiresoftware.com/en/faq-favorite-vs.-following-objectives)
- [FAQ: As a Supervisor-Can I see Private Objectives for my Direct Reports and their Direct Reports?](https://help.inspiresoftware.com/en/faq-as-a-manager-can-i-see-private-objectives-for-my-direct-reports-and-their-direct-reports)
- [FAQ: If an OKR is set as Individual and it is changed to be a Shared OKR- what happens to the progress?](https://help.inspiresoftware.com/en/faq-if-an-okr-is-set-as-individual-and-it-is-changed-to-be-a-shared-okr-what-happens-to-the-progress)
- [FAQ: Explain Progress Type (Individual / Shared), Key Result Type and Key Result Measure.](https://help.inspiresoftware.com/en/faq-when-would-i-choose-a-percentage-vs.-numeric-measurement-for-my-key-results)
- [FAQ: Objectives](https://help.inspiresoftware.com/en/faq-objectives)

See less ▼

## Plan

- [FAQ: Tasks vs. Activities in Inspire?](https://help.inspiresoftware.com/en/tasks-vs.-activities)
- [FAQ: Plan](https://help.inspiresoftware.com/en/faq-plan)

## 1-1

- [FAQ: 1-1](https://help.inspiresoftware.com/en/faq-1-1)

## Admin - Managing your Inspire Instance

- [FAQ: How can I as an Admin Un-Align a User’s OKR from the Corporate Key Result?](https://help.inspiresoftware.com/en/faq-how-can-i-as-an-admin-un-align-a-users-okr-from-the-corporate-key-result)
- [FAQ: Bulk Import/Export Users](https://help.inspiresoftware.com/en/faq-bulk-import-users)
- [FAQ: One of our employees was Re-Activated from Archive in Inspire but they are not able to log in?](https://help.inspiresoftware.com/en/faq-one-of-our-employees-was-re-activated-in-inspire-but-they-are-not-able-to-log-in)
- [FAQ: What does Percent Completion mean in the 1-1 Execution field in Performance?](https://help.inspiresoftware.com/en/faq-what-does-percent-completion-mean-in-the-1-1-execution-field-in-performance)
- [FAQ: Administrators (Managing your Inspire Instance)](https://help.inspiresoftware.com/en/faq-administrators-managing-your-inspire-instance)

## Admin - Recognition Program & Awards

- [FAQ: Recognition Program & Awards (Administrator)](https://help.inspiresoftware.com/en/faq-recognition-program-awards-administrator)

## Admin - Recognition Budget

- [FAQ: Recognition Budget (Administrator)](https://help.inspiresoftware.com/en/faq-recognition-budget-administrator)

## Recognition

- [FAQ: Can an employee give points they have been awarded to another employee?](https://help.inspiresoftware.com/en/faq-can-an-employee-give-points-they-have-been-awarded-to-another-employee)
- [FAQ: Do Automated Service Awards need to be reset at the end of each year?](https://help.inspiresoftware.com/en/faq-do-i-need-to-reset-automated-service-awards-at-the-end-of-each-year)
- [FAQ: Purchasing Points for Recognition](https://help.inspiresoftware.com/en/faq-purchasing-points-for-recognition)

## Admin- Performance

- [FAQ: Can reminder notifications be sent to users who haven't completed a Performance Cycle event?](https://help.inspiresoftware.com/en/faq-how-can-i-send-a-reminder)

## Performance FAQs

- [FAQ: How Do HR Admins View Performance Details from the Completion Status Report?](https://help.inspiresoftware.com/en/faq-view-performance-details-from-completion-status)
- [FAQ: Access Archived Performance Reviews from Performance Dashboard](https://help.inspiresoftware.com/en/access-archived-performance-reviews-from-performance-dashboard)
- [FAQ: Where do comments get captured if an employee edits a Performance Agreement Objective?](https://help.inspiresoftware.com/en/faq-where-do-comments-get-captured-if-an-employee-edits-a-performance-agreement-objective)

## DISC

- [DISC Personality Profile in Inspire](https://help.inspiresoftware.com/en/disc-in-inspire)
- [DISC - Level 2](https://help.inspiresoftware.com/en/disc)

## Notifications and Actions

- [Actions and Notifications in Inspire](https://help.inspiresoftware.com/en/actions-in-inspire)

## Getting Help

- [Troubleshooting Inspire Issues](https://help.inspiresoftware.com/en/troubleshooting-inspire-issues)

- [Getting Started](https://help.inspiresoftware.com/en/getting-started#main-content)

    - [Overview](https://help.inspiresoftware.com/en/getting-started#overview)
    - [Log in Process](https://help.inspiresoftware.com/en/getting-started#log-in-process)
- [Home Page](https://help.inspiresoftware.com/en/home-page#main-content)

    - [Widgets](https://help.inspiresoftware.com/en/home-page#widgets)
- [Corporate Strategy](https://help.inspiresoftware.com/en/corporate-strategy#main-content)

    - [Administrators](https://help.inspiresoftware.com/en/corporate-strategy#administrators)
    - [Best Practices](https://help.inspiresoftware.com/en/corporate-strategy#best-practices)
    - [Corporate Strategy Filter](https://help.inspiresoftware.com/en/corporate-strategy#corporate-strategy-filter)
    - [Checking in at the Corporate Strategy Level](https://help.inspiresoftware.com/en/corporate-strategy#checking-in-at-the-corporate-strategy-level)
    - [Strategy List View](https://help.inspiresoftware.com/en/corporate-strategy#strategy-list-view)
    - [Privacy Visibility](https://help.inspiresoftware.com/en/corporate-strategy#privacy-visibility)
    - [Strategy Narratives](https://help.inspiresoftware.com/en/corporate-strategy#strategy-narratives)
    - [Hierarchy](https://help.inspiresoftware.com/en/corporate-strategy#hierarchy)
- [Objectives](https://help.inspiresoftware.com/en/objectives#main-content)

    - [Overview](https://help.inspiresoftware.com/en/objectives#overview)
    - [Individual Objectives](https://help.inspiresoftware.com/en/objectives#individual-objectives)
    - [Team Objectives](https://help.inspiresoftware.com/en/objectives#team-objectives)
    - [Managing Objectives](https://help.inspiresoftware.com/en/objectives#managing-objectives)
    - [Step-by-Step Objective Builder](https://help.inspiresoftware.com/en/objectives#step-by-step-objective-builder)
    - [FAQ: Objectives](https://help.inspiresoftware.com/en/objectives#faq-objectives)
    - [Newsfeed](https://help.inspiresoftware.com/en/objectives#newsfeed)
    - [Videos](https://help.inspiresoftware.com/en/objectives#videos)
- [Plan](https://help.inspiresoftware.com/en/plan#main-content)

    - [Overview](https://help.inspiresoftware.com/en/plan#overview)
    - [Weekly Plan](https://help.inspiresoftware.com/en/plan#weekly-plan)
    - [Tasks](https://help.inspiresoftware.com/en/plan#tasks)
    - [Weekly Calendar](https://help.inspiresoftware.com/en/plan#weekly-calendar)
    - [Daily Calendar](https://help.inspiresoftware.com/en/plan#daily-calendar)
    - [FAQ: Plan](https://help.inspiresoftware.com/en/plan#faq-plan)
    - [Adding Tasks with Inspire AI](https://help.inspiresoftware.com/en/plan#adding-tasks-with-inspire-ai)
- [1-1](https://help.inspiresoftware.com/en/1-1#main-content)

    - [Overview](https://help.inspiresoftware.com/en/1-1#overview)
    - [Using 1-1 Successfully](https://help.inspiresoftware.com/en/1-1#using-1-1-successfully)
    - [FAQ: 1-1](https://help.inspiresoftware.com/en/1-1#faq-1-1)
- [Performance](https://help.inspiresoftware.com/en/performance#main-content)

    - [Overview](https://help.inspiresoftware.com/en/performance#overview)
    - [Performance Agreement](https://help.inspiresoftware.com/en/performance#performance-agreement)
    - [1-1 Execution](https://help.inspiresoftware.com/en/performance#1-1-execution)
    - [Mid-Cycle Comments](https://help.inspiresoftware.com/en/performance#mid-cycle-comments)
    - [Self-Assessment](https://help.inspiresoftware.com/en/performance#self-assessment)
    - [360 Assessments](https://help.inspiresoftware.com/en/performance#360-assessments)
    - [Appraisal](https://help.inspiresoftware.com/en/performance#appraisal)
    - [Videos](https://help.inspiresoftware.com/en/performance#videos)
    - [Downloading and Printing](https://help.inspiresoftware.com/en/performance#downloading-and-printing)
- [Learning](https://help.inspiresoftware.com/en/learning)
- [Recognition](https://help.inspiresoftware.com/en/recognition#main-content)

    - [Giving](https://help.inspiresoftware.com/en/recognition#giving)
    - [Viewing](https://help.inspiresoftware.com/en/recognition#viewing)
    - [Redeeming](https://help.inspiresoftware.com/en/recognition#redeeming)
    - [Transaction History and Points Balance](https://help.inspiresoftware.com/en/recognition#transaction-history-and-points-balance)
    - [FAQ: Recognition](https://help.inspiresoftware.com/en/recognition#faq-recognition)
- [Talent](https://help.inspiresoftware.com/en/talent)
- [Dashboards](https://help.inspiresoftware.com/en/dashboards#main-content)

    - [Widgets](https://help.inspiresoftware.com/en/dashboards#widgets)
    - [FAQ: Dashboards](https://help.inspiresoftware.com/en/dashboards#faq-dashboards)
- [Roles & Values](https://help.inspiresoftware.com/en/roles-values)
- [Reports](https://help.inspiresoftware.com/en/reports#main-content)

    - [General](https://help.inspiresoftware.com/en/reports#general)
    - [Custom](https://help.inspiresoftware.com/en/reports#custom)
    - [Objectives](https://help.inspiresoftware.com/en/reports#objectives)
    - [Organization](https://help.inspiresoftware.com/en/reports#organization)
    - [Performance](https://help.inspiresoftware.com/en/reports#performance)
    - [Recognition](https://help.inspiresoftware.com/en/reports#recognition)
    - [User Activity](https://help.inspiresoftware.com/en/reports#user-activity)
- [Inspire Mobile Interface](https://help.inspiresoftware.com/en/inspire-mobile-interface)
- [Administration - Settings & General](https://help.inspiresoftware.com/en/administration-settings-general#main-content)

    - [Initial Setup](https://help.inspiresoftware.com/en/administration-settings-general#initial-setup)
    - [HR Admin Role](https://help.inspiresoftware.com/en/administration-settings-general#hr-admin-role)
    - [User Management](https://help.inspiresoftware.com/en/administration-settings-general#user-management)
    - [Managing the Learning Management System](https://help.inspiresoftware.com/en/administration-settings-general#managing-the-learning-management-system)
    - [Managing Integrations](https://help.inspiresoftware.com/en/administration-settings-general#managing-integrations)
    - [Inspire Administrator Roles](https://help.inspiresoftware.com/en/administration-settings-general#inspire-administrator-roles)
    - [FAQ: Administrators](https://help.inspiresoftware.com/en/administration-settings-general#faq-administrators)
    - [Notifications](https://help.inspiresoftware.com/en/administration-settings-general#notifications)
    - [Manage Surveys](https://help.inspiresoftware.com/en/administration-settings-general#manage-surveys)
- [Administration - Performance](https://help.inspiresoftware.com/en/administration-performance#main-content)

    - [FAQ: Performance (Administrator)](https://help.inspiresoftware.com/en/administration-performance#faq-performance-administrator)
    - [Administrators - Download Appraisals](https://help.inspiresoftware.com/en/administration-performance#administrators-download-appraisals)
- [Administration - Recognition](https://help.inspiresoftware.com/en/administration-recognition#main-content)

    - [FAQ: Recognition Program & Awards (Administrator)](https://help.inspiresoftware.com/en/administration-recognition#faq-recognition-program-awards-administrator)
    - [FAQ: Recognition Budget (Administrator)](https://help.inspiresoftware.com/en/administration-recognition#faq-recognition-budget-administrator)
- [Inspire Integration](https://help.inspiresoftware.com/en/inspire-integration#main-content)

    - [Excel Integration](https://help.inspiresoftware.com/en/inspire-integration#excel-integration)
    - [Slack Integration](https://help.inspiresoftware.com/en/inspire-integration#slack-integration)
    - [CRM Integration](https://help.inspiresoftware.com/en/inspire-integration#crm-integration)
    - [Tableau Integration](https://help.inspiresoftware.com/en/inspire-integration#tableau-integration)
- [FAQs](https://help.inspiresoftware.com/en/faqs#main-content)

    - [General](https://help.inspiresoftware.com/en/faqs#general)
    - [Objectives](https://help.inspiresoftware.com/en/faqs#objectives)
    - [Plan](https://help.inspiresoftware.com/en/faqs#plan)
    - [1-1](https://help.inspiresoftware.com/en/faqs#1-1)
    - [Admin - Managing your Inspire Instance](https://help.inspiresoftware.com/en/faqs#admin-managing-your-inspire-instance)
    - [Admin - Recognition Program & Awards](https://help.inspiresoftware.com/en/faqs#admin-recognition-program-awards)
    - [Admin - Recognition Budget](https://help.inspiresoftware.com/en/faqs#admin-recognition-budget)
    - [Recognition](https://help.inspiresoftware.com/en/faqs#recognition)
    - [Admin- Performance](https://help.inspiresoftware.com/en/faqs#admin-performance)
    - [Performance FAQs](https://help.inspiresoftware.com/en/faqs#performance-faqs)
    - [DISC](https://help.inspiresoftware.com/en/faqs#disc)
    - [Notifications and Actions](https://help.inspiresoftware.com/en/faqs#notifications-and-actions)
    - [Getting Help](https://help.inspiresoftware.com/en/faqs#getting-help)
- [Leading a Team OKR](https://help.inspiresoftware.com/en/leading-a-team-okr#main-content)

    - [Team Objective Builder - Inspire](https://help.inspiresoftware.com/en/leading-a-team-okr#team-objective-builder-inspire)
- [New Features](https://help.inspiresoftware.com/en/new-features)
- [AI Agents & Assistance in Inspire](https://help.inspiresoftware.com/en/ai-agents-assistance-in-inspire#main-content)

    - [AI Agents](https://help.inspiresoftware.com/en/ai-agents-assistance-in-inspire#ai-agents)
    - [1-1](https://help.inspiresoftware.com/en/ai-agents-assistance-in-inspire#1-1)
    - [Plan](https://help.inspiresoftware.com/en/ai-agents-assistance-in-inspire#plan)
- [Appendix](https://help.inspiresoftware.com/en/appendix)
- [Leadership Genius](https://help.inspiresoftware.com/en/leadership-genius#main-content)

    - [LG](https://help.inspiresoftware.com/en/leadership-genius#lg)

- [Sign in](https://app.inspiresoftware.com/)
- [Go to Inspire Software](https://inspiresoftware.com/)

[![Chill listening crop-3](https://help.inspiresoftware.com/hs-fs/hubfs/Logo%20125.png?width=24&height=24&name=Logo%20125.png "Chill listening crop-3")](https://help.inspiresoftware.com)

Inspire Software Help Center | Copyright 2019 All Rights Reserved. Inspire Software Solutions, LLC

<https://www.linkedin.com/company/inspiresoftware/>

Copyright © 2025, Inspire Software

```json
{
  "@context" : "http://schema.org",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
    "addressLocality" : "Teton Village",
    "addressRegion" : "WY",
    "postalCode" : "83025",
    "streetAddress" : "PO Box 893 "
  },
  "alternateName" : "INSP",
  "description" : "Through one integrated platform, Inspire's performance management software will help you build a culture from the ground up and empower both leaders &amp; employees",
  "image" : "https://offers.inspiresoftware.com/hs-fs/hubfs/Inspire-Logo-2000px-1.png",
  "logo" : "https://2507416.fs1.hubspotusercontent-na1.net/hubfs/2507416/Webinar%20Logo.png",
  "mainEntityOfPage" : {
    "@id" : "",
    "@type" : "WebPage",
    "description" : ""
  },
  "name" : "Inspire Software - inspiresoftware.com",
  "sameAs" : [ "https://www.facebook.com/leadwithresults/", "https://twitter.com/InspireSoftware", "https://www.linkedin.com/company/inspiresoftware/", "https://www.youtube.com/channel/UCGDVrd-1tp_i8y1ZwKdYBcg" ],
  "telephone" : "",
  "url" : "https://www.inspiresoftware.com/"
}
```